these French people for whom Elon Musk’s Internet access service changed everything

The satellite Internet access service will maintain your authorization to use frequencies in our country. Much to the relief of its first users who have mobilized with force to defend a service that has become essential to them.

“Starlink has revolutionized my daily life”,
“Starlink is vital to the sustainability of my company“,
“Starlink is the only solution to have Internet at home”,
“Starlink is a public benefit”.

There are only a few thousand, but French users of the Starlink satellite Internet access service have mobilized in large numbers to support the request for authorization of frequencies by the American company. They made a point of expressing their support for the constellation of the American company SpaceX within the framework of a public consultation organized by the telecommunications police. It took place between April and May to find out if it was necessary to maintain your authorization to use frequencies in France.

The 635 pages of contributions have just been published at the same time as Arcep’s approval for ten years in our country. In fact, a first green light was issued in February 2021, but it was canceled by the State Council in April 2022.
This time, the matter is resolved. And the many messages from subscribers must have played a part in that decision. Because they are in favor of Starlink in the vast majority. They are signed both by users in the general public and by companies, sometimes written in English by European neighbors who have come to settle in our countryside. They show that, despite the forced deployment of fiber optics, very high speed is still not a reality for everyone in France, especially in rural areas. These messages also highlight that access to a quality connection has become almost vital due to the generalization of teleworking, the dematerialization of public services or the multiplication of medical deserts.

“Without Starlink, we would be devastated”

The prospect of losing access to this satellite service completely devastated those subscribers who feared being isolated again. They write their anxieties from Landes, Brittany, Vosges, Alpes-Maritimes or Haute-Savoie. And their messages are touching:

“Thanks to Starlink we can reach a doctor without having to travel a kilometer to make a call”,
“I’m a general practitioner in a deficient area with more than 10,000 patients without a doctor, it’s a real public health problem. I work 60 hours a week, I am one of the top 5% of doctors in France and I try to at least be present at home to safeguard my family life. To maintain continuity of care, from Starlink, I have the possibility of teleconsultations from my home“
🇧🇷We are a village of 11 houses without internet or telephone access. Without Starlink we would be victims of disasters, impossible to contact neither the fire department, nor the emergency services, nor the police, nor the gendarmerie, nor the doctor“🇧🇷
“Starlink is today for me and my partner, the only solution that allows us to secure our professional future”,
“Starlink allows me to work and have internet access at home because no operator wants to install fiber in our village area”,
“Living in the countryside, Starlink is today the only service that allows us to access the Internet without cuts and be able to telecommute and use telephone services, television, video games that work over the Internet”,
“I live in a mountainous area that doesn’t qualify for 5 Mega on xDSL. Fiber is not expected two years from now and 4G is of deplorable quality especially during rain or snow”,
“Starlink is essential for the survival of my company, which cannot receive a correct flow through traditional means“,
“Since I have Starlink and, during Covid, my activity has been able to continue and develop, from home, in this mountain village“.

Some rare contributions, however, express a refusal to maintain the service.

“If Starlink’s development leads to the creation of a monopoly, the fact that it is owned by a private capitalist company is very worrying”worries a citizen “The deployment of thousands of satellites by Starlink marks the privatization of space”another is alarmed.

These oppositions can be counted on the fingers of one hand.

Starlink is not the only service in this market and it has only recently arrived in our country. Nordnet, a subsidiary of Orange also offers a satellite service. It is cheaper but with higher latency and lower throughput. As a reminder, today there are approximately 50,000 satellite users in France, according to Arcep. By 2025, when fiber optic coverage of the territory is completed, there should still be 670,000 homes per floor. Satellite will not be the only alternative, 5G via 5G boxes or FWA (Fixed Wireless Access) could represent an interesting palliative technological solution. There is also talk of THD Rádio being maintained with frequencies other than those currently assigned to it.


Testimonials collected by Arcep

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