Meet the winners of the 2022 edition of the e-commerce Grand Prix Favor’i

Paris, February 11, 2022

PRESS RELEASE

YVES ROCHER elected the best e-commerce site of the year by Internet users
Meet the other winners of the Favor’i e-commerce Grand Prix 2022 edition

Last night Fevad awarded the best sites and initiatives in terms of e-commerce. These trophies are awarded, on the one hand, by the votes of Internet users and, on the other hand, by the deliberations of the Grand Jury composed of specialists and professionals (Favor’i du jury).

The ceremony of this 15º The edition of Nuit des Favor’i, organized by Fevad in partnership with BFM Business, was broadcast last night and will be broadcast again on Saturday 12 February at 7 pm and Sunday 13 February at 1 pm.

> Grand Prix for Internet users – Yves Rocher

> Awards for Internet users – Fashion – Good Price

> Internet Users Pricing – Technical Products and Home Appliances – Amazon

> Awards for Internet users – Furniture – Decoration – DIY – Ikea

> Internet prices – Supermarkets and Hypermarkets – E. Leclerc

> Internet awards – Leisure items (games, toys, cultural products) – Fnac

> Internet user award – Beauty and Health – Yves Rocher

> Internet users prices – Internet banking – Boursorama Banque

> Internet users’ prices – B2B – Maxiburo

> Innovation Award – Decathlon and Lizee

> Eco-responsible Award – Café Joyeux

> Best Hope Award – Pharmazon

> Special recognition award for couriers – Sidou @SidouStandUp

FAVOR’I 2022 – INTERNET AWARD

These awards are awarded on the basis of an exclusive survey carried out by Médiamétrie on behalf of Fevad among a representative sample of the French population of Internet users. Sites are evaluated by Internet users according to specific criteria. Only Internet users who have placed orders in the last twelve months on the evaluated site can participate. Winners are determined according to the average score obtained in the corresponding product or service family. The Site of the Year Award is given to the site that has obtained the best overall score from Internet users, in all categories combined.

This is Yves Rocher who had the highest overall score with 16.26 out of 20.

Fashion

Good price

Gold

Kiabi

Silver

Zaland

Bronze

Technical products and home appliances

amazon

Gold

Litter

Silver

discount

Bronze

Furniture – Decoration – Do it yourself

Ikea

Gold

bro bro

Silver

Brico Depot

Bronze

Supermarkets and Hypermarkets

E. Leclerc

Gold

Auchan

Silver

CoursesU

Bronze

Leisure items (games, toys, cultural products)

fnac

Gold

Culture

Silver

Club played

Bronze

beauty and health

Yves Rocher

Gold

Aroma-Zone

Silver

Kiko

Bronze

online banking

Boursorama Bank

Gold

mutual credit

Silver

CIC

Bronze

B2B

Maxi Buro

Gold

Legallais

Silver

Bruneau

Bronze

JURY’S FAVOR 2022

Fevad also awarded the “Jury Prizes”. These Awards were awarded after deliberation by the Grand Jury composed of renowned professionals and chaired this year by Philippe de Chanville, Co-founder and General Manager of ManoMano.

FAVOR’I 2022 – INNOVATION AWARD

Decathlon and Lizee: Renting Instead of Buying!

Decathlon has launched a new service in partnership with start-up Lizee, winner of last year’s Fevad Start Me up contest, which offers better accessibility to its camping products, ensuring their durability. Instead of buying camping equipment, customers can rent tents. The service was tested in April 2020 and made available everywhere in France in May 2021. The company wants to continue this service in France in 2022 and duplicate it in Belgium and other countries in the coming years.

FAVOR’I 2022 – ECO-RESPONSIBLE AWARD

Happy coffe is a café-restaurant company that has the particularity of employing and training people with mental or cognitive disabilities. The first Café Joyeux opened its doors in December 2017 in Rennes and since then another 5 have opened in Paris, Bordeaux and Lisbon. To finance the opening of cafes, a brand of coffee beans was launched for individuals and companies. In 2022, the company wants to open 6 new cafes and in the coming years it will open more internationally.

It was Sophie Cluzel, Secretary of State to the Prime Minister, responsible for People with Disabilities, who presented this award.

FAVOR’I 2022 – BEST HOPE AWARD

The Jury also awarded the Best E-commerce Hope Award to three winners. This Award highlights the most promising venues in the eyes of the Jury. In its judgment, the Jury takes into account the personality of the project leaders and the ability of the teams to develop and support it. This award represents an important springboard for the winners, offering them a particular visibility with the actors of the ecosystem and, often, constitutes a true accelerator of growth.

Pharmacy

Gold

Mobee Travel

Silver

Once Upon a time

Bronze

The prize is awarded following a selection process during which the 3 finalists appear before the Jury. At the end of the deliberations, the Gold Award was granted by the Jury to Pharmazon.

The winner will be awarded 50,000 euros of advertising space on BFM BUSINESS TV and Radio.

The 3 finalists in the category will be entitled to one year of free membership to Fevad.

FAVOR’I 2022 – SPECIAL PRICE

On the occasion of the 15thº edition of Favor’i du e-commerce, a new Special Award honors the men and women who are at the forefront of e-commerce. Fevad wants, through this award, to thank all those people in the field who are essential for e-commerce and who were particularly in demand during the health crisis. To embody these men and women, the Award winner is a delivery man named Sidou who shoots and posts short videos on the social network TikTok. His comedy videos, where he recounts his daily adventures as a delivery man, generate thousands of views.

With 268,000 followers on TikTok, Sidou is popular with young people who know him as a “high-quality deliverer”. Two of his videos generated 1.2 and 2.6 million views each! You can find it on TikTok under the username: @SidouStandUp.

The complete list of awards, as well as the list of nominees and finalists of the 15ºedition of the e-commerce Favor’i are accessible on the website https://favorite.fevad.com/.

Methodology Internet users’ favor

The designation of “Favor’i 2022” is the result of the vote of netizens. An online study was carried out by Médiamétrie du December 3 to 22, 2021 approach 4,102 cyber buyers aged 15 or over. The data were corrected based on the Médiamétrie scoping study (Internet Usage Observatory) to ensure the representativeness of the results.

Prizes are awarded based on the scores given by cybershoppers on 5 criteria:

  • product choice
  • Cost benefit
  • Site operation (navigation / ergonomics)
  • Customer service (tracking and delivery information, after-sales service)
  • Corporate social and economic responsibility (social, environmental and economic policy)

To evaluate a site, the Internet user must have made at least one order on the site in question in during the last 12 months.

The winner of each category is the site that obtained the highest score by the average of the scores obtained in the 5 criteria. The best site of the year is the site with the highest scores in all categories.

Comments:

  • A website can appear in two categories, in which case one category concerns a product (eg technical product or clothing) and the other a service (eg travel).
  • Sites with fewer than 60 responding online shoppers were excluded for reasons of statistical significance.

the ground for the online banking category was carried out from December 3 to 23, 2021 with a sample of 3,490 internet users.

Prizes are awarded based on the scores given by cybershoppers on 5 criteria:

  • Choice of online services (online account opening, online product subscription, online account management, etc.)
  • Cost-effectiveness of banking services in general
  • Site operation (navigation / ergonomics)
  • Customer relationship (help in managing personal finances, exchanges with a consultant, chat, online messages, sending emails, etc.)
  • Corporate social and economic responsibility (social, environmental and economic policy)

Methodology Favor’i B2B:

the favorite” best selling website for professionals awards the favorite e-commerce site of French companies for their purchases of goods or services for their company’s equipment.

Médiamétrie researched a sample of 866 companies French companies (local authorities, industries, liberal professions, artisan-traders, service companies) that have purchased from B2B e-commerce sites in the last 12 months. The field was held from November 30 to December 20, 2021.

Companies were asked to rate these e-merchants according to 5 criteria (product choice, value for money, website operation, customer service, CSR policy).

About the Grand Jury:

The Grand Jury was chaired by Philippe de Chanville, co-founder and managing director of ManoMano. He was surrounded by: Francis Barel, Director Paypal France – Clémence Delestre, General Manager Croquetteland – Marie Even, Deputy General Manager Cdiscount – Jean-Yves Gras, General Manager Colissimo Groupe La Poste – Jessica Ifker-Delpirou, General Manager BforBank – Philippe Laulanie Managing Director Bank Cards – Marc Lolivier, Managing Director Fevad – François Momboisse, Chairman Fevad – Raphaël Porte, Director of Altice Media Ads & Connect – Anne Pruvot, Managing Director SNCF Connect & Tech – Frédéric Simottel, Editorialist BFM Business – Pierre- Antoine Vacheron , Payments Director, Groupe BPCE.

About the Favor’i Grand Prix:

The fifteenth edition of the Favor’i Grand Prix for e-commerce was held on February 10, 2022 at Studio Gabriel. It was broadcast on BFM Business. This event is organized by Fevad in partnership with: CB, Colissimo, Groupe BPCE, Médiamétrie, Oney, PayPal and TikTok.

About Fevad:

The Federation of e-commerce and distance selling today brings together more than 750 companies. It is the representative organization of the e-commerce and distance selling sector. Fevad’s main mission is to collect and disseminate information to improve knowledge of the sector and work towards the sustainable and ethical development of distance selling and electronic commerce in France. For more information: www.fevad.com / Follow us on twitter: @FevadActu and on LinkedIn.

Press contacts: Natalie Laine – Such : 01 42 56 38 86 nlaine@fevad.com

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