Electric cars (infographic) – Progress still to be made – News

If the electric car starts to convince the vast majority of users, there are still obstacles to be overcome for it to truly democratize. Starting with the drop in sales prices, then with the development of the network of charging stations which continues to be, according to the results of our survey of more than 1,500 readers, a major point of dissatisfaction.

popular home charging

For an overwhelming majority, with 74%, electric drivers who answered our questionnaire choose to charge at home. They carry out an average of 2.3 recharges per week with an estimated cost of €2.50 per 100 km: this is about 4.8 times less than for a petrol vehicle!

Regarding the charging installation, few have adapted their installation to the use of the electric car. Thus, 41% of them charge their car with a conventional socket and 33% with a reinforced socket (Green’up). Only 26% installed a higher power wall box. Even joining a supplier remains quite traditional: in 35% of cases, it is 9 kVA and 23% still use a power lower than 6 kVA. Only 40% have adapted their installation using 12 kVA to 22% and 18% beyond (15 to 36 kVA).

Public networks avoided

Proof that the electric car continues to be dedicated to use close to home, 80% of respondents have a second combustion engine vehicle and 43% of electric car owners never use public charging stations. 44% go there less than once a week, while only 4% connect 2-5 times a week (1% do it every day).

Four types of networks predominate:

  • that of communities (36%);
  • supermarkets (18%);
  • Tesla (17%);
  • and that of Ionity (12%).

On the other hand, the order changes in terms of overall satisfaction and it is the Tesla chain that gets by far the best score with 85%, followed by supermarkets (66%), the community chain (62%) and Ionity. (61%).

Insufficient coverage and repeated breakdowns

One of the main reasons for this lack of interest is the lack of coverage of the terminal network: 26% of respondents consider it very incomplete and 46% quite incomplete. Only 28% are satisfied with national coverage. The other complaint concerns terminal failures and only 25% never, or almost never, encountered problems. On the other hand, 13% have problems regularly (1 out of 2), 28% occasionally (1 out of 4) and 34% less often. The failure of the terminal itself is in 64% of cases the source of the problem, and in 15% it is the charging badge that is not recognized or the car (3%). Pity: in 88% of cases, the problem was not resolved on the spot. They therefore had to change location or find another solution.

Good news, however, 73% of users say they don’t wait to connect. But then patience is needed: three rooms are connected for more than 30 minutes to recharge the car.

The waltz of emblems

It’s almost a must when driving electric: the charging badge. And 72% of respondents use one. The most popular is Chargmap (48%), followed by Freshmile (11%) and New Motion (5%). On the other hand, manufacturers’ ones don’t seem to attract customers and if Kia’s is used in 3% of cases, only 2% use Hyundai’s and 1% Nissan’s. Please note that the average cost of a badge is €15 for purchase and €8.80 per month for subscription. Then there’s billing, which has very variable values ​​and is calculated by the minute or by the kWh (Ionity, which billed by the minute until July 2022, now offers billing by the kWh).

Still barriers to buy

Despite the ecological bonus attributed to the purchase of an electric vehicle (until the end of 2022, it is a maximum of €6,000, depending on the cost of the model), the price remains the main obstacle to the purchase. 64% of buyers find it too high. The other source of concern concerns the charging network, with low density (49%) and charging time (45%) as concerns. Next comes the number of new electric models, which are quite low for 43% of respondents. On the other hand, there is no doubt about the reliability of an electric car, which concerns only 12% of respondents, nor about the savings in use compared to a thermal vehicle (also 12%).

Autonomy, a point of contention

This is a boring subject: the range advertised by the manufacturers, of 345 km on average, is only 285 km in reality, according to the findings of the electric drivers who answered our questionnaire. That’s almost 17.5% less! But this average difference is different depending on the vehicle category. If it is around 20% for city cars (20.6%) and road cars (19.8%), it is only 11% for SUVs and 16.5% for compacts. Fortunately, so to speak, only 21% have seen a decrease in this value over the years. But, as our panel’s park is quite recent, 49% have no opinion on this issue.

overall satisfaction

Overall, satisfaction is good with a score of 8.8/10. And, in detail, the scores are quite high: reliability (8.9) or maintenance costs (9) are satisfactory and only autonomy (with only 7.5) gives rise to more mixed judgments.

Again, this varies by car category. Overall satisfaction is 8.6 for city and compact cars, while it rises to 9 for SUVs and up to 9.3 for road cars. On the other hand, in terms of autonomy, it is a cold shower. Compacts only charge 6.7/10, city cars 7.1, SUVs with 8.1 and road cars with 8.5.

However, electric managed to convince and 87% of respondents would buy an electric car.

The protocol of our satisfaction survey

A satisfaction questionnaire was published online from April 6-13, 2022. This survey generated a record level of interest of 99% and 1,622 electric car drivers responded to our questions. Only 17% bought their used vehicle and in 82% of cases it was their first electric vehicle. Among them are 49% city cars, 27% SUVs, 12% compacts and 12% road cars for an average mileage of 12,000 km per year. The most purchased models are the Renault Zoé (28%), the Tesla Model 3 (11%) and the Dacia Spring (6%).

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